Of course, you can use your credits for all our classes in all studios.

Yes, you are welcome to send us an email to contact@hale-now.com Write and let us know if you would like to take a break for the following month. Please note that this automatically extends your duration by another month and a passive month must be followed by an active one. It is not possible to take a break for two consecutive months.

The cancellation can be made in text form or in writing. You have three options to submit your cancellation to us:

1. Through the Hale.Now app or via your profile on the Hale.Now website
2. Through customer service (website contact form, email to contact@hale-now.com)
3. In writing to Hale.Now Studios GmbH, Oderstr. 24, 10247 Berlin

Important: Please ensure that you receive confirmation of receipt and cancellation.
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As a member, please note that you comply with the 12-hour cancellation period. If you cancel your booking in the cancellation window above, you'll get your credits back. If your booking is less than 12 hours, your credits will expire.

Choose whatever you feel like doing each month! Whether it's a relaxing Yin yoga class or an intense Reformer Pilates workout—you can use your credits flexibly, however you like.

Be part of our community and enjoy exclusive events and special courses available only to members. Here you’ll find inspiration and a place to connect—always inclusive!

No long-term commitments, no worries. You can cancel your membership at any time—flexibly and without red tape—up to 7 days before the end of the term.

No waiting! If a class is full, you'll be at the top of the waiting list and have the best chance of still snagging a spot.